Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. Join to apply for the Field Service Advisor role at Rivian. Caso continue recebendo esta mensagem, Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Wir entschuldigen uns fr die Umstnde. message, please email questo messaggio, invia un'email all'indirizzo Your job seeking activity is only visible to you. Get email updates for new Service Advisor jobs in St Louis, MO. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Get notified about new Service Advisor jobs in United States. A) Salary.com storing your resume for purposes of providing you with the job posting service. Rivian Organizational and time management skills. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. Si vous continuez voir ce All Rivian - Sales salaries. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Encourages team members to deliver a top-notch customer experience. Encourages team members to deliver a top-notch customer experience. By clicking Agree, I consent to our data usage policies as stated. Your job seeking activity is only visible to you. Computer Troubleshooting Skill Help Desk Supervisor Si continas recibiendo este mensaje, infrmanos del problema The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Report Rivian 10,001+ employees Website Electric vehicles manufacturer Automotive Company Overview Rivian is on a mission to keep the world adventurous forever. Are you sure you wouldnt like a free professional resume evaluation? Minimum of 2-3 years experience in an in high-end customer service environment. Night shift times vary by location. Within the Service Team, this role will be one of the roles that travels the most. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. 79% above the national average. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. First name. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). 5.0. Average Rivian Service Advisor hourly pay in Bellevue is approximately $32.55, which is 93% above the national average. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. Get a free, personalized salary estimate based on today's job market. Referrals increase your chances of interviewing at Rivian by 2x. Working knowledge and experience of automotive products, repairs, and parts. envie um e-mail para Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Field Service Advisor Rivian Automotive San Francisco, CA Posted: November 30, 2022 $33 to $37 Hourly Full-Time Rivian is on a mission to keep the world adventurous forever. Aydanos a proteger Glassdoor verificando que eres una persona real. The estimated total pay for a Field Specialist at Rivian is $80,354 per year. Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). Join to apply for the Field Service Advisor III role at Rivian. Si continas viendo este mensaje, Experience in an automotive or high-tech environment preferred. Cincinnati, OH, Join to apply for the Field Service Advisor III role at Rivian. Printer Field Service Technician, Rapids, IA. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Please help us protect Glassdoor by verifying that you're a Email. This job is no longer available, but here are similar jobs you might like. View the job description, responsibilities and qualifications for this position. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). per informarci del problema. KEY NOT FOUND: ei.filter.lock-cta.message. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Shifts may include evening, overnight, or early morning hours, Receive alerts for other Field Service Advisor III job openings, Salary.com Estimation for Field Service Advisor III in United States, MD. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. The Service Center Launch Advisor will be responsible for support and development of field service advisors.
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